http://www.rtgasia.net/announcements.php Wed, 29 Oct 2008 00:55:07 HKT http://www.rtgasia.net/announcements.php?id=0000000039 Wed, 29 Oct 2008 00:00:00 HKT Dear Clients We are pleased to inform you that we now accept Liberty (http://www.libertyreserve.com/) as a form of payment for our services. Clients wishing to make a payment via Liberty reserve may change the payment option under their account to LibertyReserve and then follow the instructions provided to make a manual payment for your invoices. If you have any problems using Liberty Reserve for your payment, kindly open a Support Ticket. http://www.rtgasia.net/announcements.php?id=0000000038 Thu, 23 Oct 2008 00:00:00 HKT Dear Clients Effective immediately, eGold will no longer be accepted as a form of payment for services contracted by us. This is due to the fact that eGold is now practically worthless and not accepted by almost all outchangers. Clients are advised to use Credit Card (via MoneyBookers) or other forms of payment accepted by us. Thank you for your understanding.   http://www.rtgasia.net/announcements.php?id=0000000037 Thu, 16 Oct 2008 00:00:00 HKT Effective Immediately, Major credit cards are now accepted via MoneyBookers. Clients wishing to use Credit Card please select MoneyBookers as an option when placing your order.   http://www.rtgasia.net/announcements.php?id=0000000036 Wed, 06 Aug 2008 00:00:00 HKT Dear Clients As you all know, many reknown exchangers are no longer accepting or charges a high exchange rate for eGold. This has inadvertedly reduced our margin to below 0 or near 0 on all our plans. Under the circumstances, we are left with no alternative but to revise our fees and charges for ALL clients using eGold as a payment method, effective 18th August 2008 to as follows: 1. 30% charges on the eGold payments to be added to ALL PLANS, New & Existing clients. This would mean that if you were paying $100 a month for a server via eGold, your server would now cost $130.00 monthly effective 18th August 2008. 2. The changes will affect only your FUTURE invoices and you NEED NOT make any top-up for payments you have already made.  Clients wishing to avoid the 30% charges may choose to make payment by other means except eGold or choose to top-up their accounts now before 18th August 2008. We appreciate your understanding in this matter and wish to assure you that once the rates for eGodl exchangers have been revised considerably, we will revert or waive the 30% charges imposed.   http://www.rtgasia.net/announcements.php?id=0000000035 Tue, 01 Jul 2008 00:00:00 HKT Dear Clients After seriously considering our options and the insecurity that comes with PayPal, we have decided to discontinue accepting PayPal as a payment option for all orders, effective immediately. Existing clients using PayPal may choose an alternative method of payment, such as Bank Wire, Western Union, Alertpay, eGold, China Banks, Tenpay or Alipay while we continue to explore other safer options. In the meantime, clients making payment with Credit Cards may like to consider joining MoneyBookers (www.moneybookers.com), who are Authorised and Regulated by the Financial Services Authority of the United Kingdom (FSA) as opposed to PayPal. We apologise for any inconvenience caused but it was a decision we had to take since PayPal offers no security at all for Internet Merchant like us. More information about why PayPal is NOT the best processor can be found at http://www.paypalwarning.com/ Thank you for your understanding.   http://www.rtgasia.net/announcements.php?id=0000000008 Sun, 29 Jun 2008 00:00:00 HKT The following servers have been terminated for hosting phising and warez sites, numerous complaints were filed against the server including but not limited to Microsoft.  1. 123.242.231.112 (andrea.rtgasia.com) Please again note that we DO NOT allow Phising nor Warez sites on ANY of our servers.   http://www.rtgasia.net/announcements.php?id=0000000034 Fri, 04 Apr 2008 00:00:00 HKT DATE: 4/4/2008 START TIME: 08:00 (Hong Kong) ESTIMATED END TIME: 10:00 (Hong Kong)  SERVERS AFFECTED: ALL VPS SERVERS TYPE OF WORK: Hardware changes PURPOSE OF WORK: RAM Upgrade IMPACT OF WORK: Reboot We will be adding 4GB of RAM during this maintenance. Each server is expected to have less than 30 minutes of total downtime. Any inconvenience caused regretted.   http://www.rtgasia.net/announcements.php?id=0000000033 Mon, 24 Dec 2007 00:00:00 HKT Please be informed that we will be performing a scheduled system maintenance on our Hong Kong servers, including VDS from 23rd December 2007 to 26th December 2007 @ 0200hrs to 0500hrs Hong Kong Time daily. This is needed as we have been assigned new IP range and we need to migrate our existing range throughout our existing network. Downtime of a few hours is expected during the maintenance timeframe for affected server. Inconvenience caused is regretted.   http://www.rtgasia.net/announcements.php?id=0000000031 Wed, 17 Oct 2007 00:00:00 HKT We will be making changes to the IP addresses used for our Name Servers which will affect clients on Atlantis and Xtreme on 17/10/2007 @ 0900 hours Hong Kong time. While the changes have been completed, some sites may appear down for a few hours due to propogation issues. There is NO NEED for existing clients to change anything on their end unless informed otherwise by us. Thank you for your understanding.   http://www.rtgasia.net/announcements.php?id=0000000026 Mon, 27 Aug 2007 00:00:00 HKT Please be informed that we will be upgrading our Hong Kong Windows server's OS Language to Simplified Chinese on 28th Aug 2007 due to requests by majority of our clients hosted on her. As such, there will be some downtime while we move the sites off to a backup server while the existing server is reimaged. Any inconvenience caused is regretted.   http://www.rtgasia.net/announcements.php?id=0000000024 Mon, 20 Aug 2007 00:00:00 HKT Dear Clients Please be informed that we have completed the upgrading of all existing cPanel 10 servers to use cPanel 11. Nothng would have changed and you may noticed additional features available to you. Do submit a Support Ticket if you are having any problems with your existing site.   http://www.rtgasia.net/announcements.php?id=0000000023 Mon, 06 Aug 2007 00:00:00 HKT Please take note of the following requirements by the Chinese Authorities for owners and operators of sites. ALL CHINA CITIZENS & RESIDENTS are required to register with China's Respective Authorities if they intend to operate a site, regardless of the location of the servers they choose to host their site(s) on. Since we are not a China Based Business with only Support Staff some of whom are based in China, we cannot compel our affected clients to effect the necessary registration but you are advised to read the official site for more information pertaining to these equirements. Registration and more information can be obtained from http://www.miibeian.gov.cn/   http://www.rtgasia.net/announcements.php?id=0000000022 Wed, 01 Aug 2007 00:00:00 HKT Dear Clients As part of our monthly maintainence program to keep all our servers in shape, we will be performing OS upgrading & Maintainence on the 1st of August 2007 to ALL of our servers. As such, your site may experience a downtime of an hour or less during this day. We apologise for any inconvenience caused.